White Paper
Strategic Thinking

More than Business Continuity True Business Resilience for the Digital Age

The global pandemic has taught us that it is important to expect — and plan for — the unexpected. Hence, businesses must adopt a more flexible model that provides long-term business resilience and agility.
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Register to download this White Paper

 

COVID-19 has rapidly accelerated the demand, and even necessity, for adopting work-at-home solutions. As a result, the contact center industry has quickly adapted and embraced this model to ensure both employee safety and business continuity for businesses all around the world.  Already an industry leader, Teleperformance also led the rapid transition of its interaction experts to work-at-home.

In this free White Paper you will learn about:

  • How Teleperformance migrated thousands of interaction experts to WAHA in record time
  • Why a home-based agent model offers more strategic advantages than just business continuity
  • The proven, secure, and agile model that only Teleperformance can deliver; resulting from decades of experience across all geographies and industries.
Download now
Register to download this White Paper

 

COVID-19 has rapidly accelerated the demand, and even necessity, for adopting work-at-home solutions. As a result, the contact center industry has quickly adapted and embraced this model to ensure both employee safety and business continuity for businesses all around the world.  Already an industry leader, Teleperformance also led the rapid transition of its interaction experts to work-at-home.

In this free White Paper you will learn about:

  • How Teleperformance migrated thousands of interaction experts to WAHA in record time
  • Why a home-based agent model offers more strategic advantages than just business continuity
  • The proven, secure, and agile model that only Teleperformance can deliver; resulting from decades of experience across all geographies and industries.