Teleperformance, the worldwide leader in contact center interactions, offers a comprehensive set of technical services, with support customized to your business and product.

Teleperformance solves the problem so your business functions smoothly
To operate at peak performance, your customers need access to efficient, effective problem solving for any issues that arise. Teleperformance's skilled technical experts respond quickly to provide solutions and enable individual productivity and business continuity.

Teleperformance provides a broad array of services:
• Deliver multilingual communications across a wide variety of channels, aided by automation;
• Manage and coordinate corrective action processes;
• Provide customers with top-notch support for installation and service for numerous products (hardware, software and networking) and applications (operating systems, databases and programming environments);
• Offer rapid, effective support to customers for the installation, operation and troubleshooting of networks, as well as the configuration of firewalls and data distribution

Teleperformance supports a full range of products
Teleperformance product support includes: office/home automation, including hardware, peripherals, software and networking; company-specific professional applications; electronic banking, including point-of-sale terminals and cash registers; and servers and networks, covering diagnostics, repairs, updates, and more.

Teleperformance offers support at multiple service levels
Level 1 - solutions to standard problems through proven processes;
Level 2 - addressing more complex problems through guidance by telephone, problem resolution by remote control access or onsite repair;
Level 3 - high level support for atypical and critical cases.

Teleperformance works for you
Available 24/7, our proven technical experts deliver business-to-business and business-to-consumer support in any language, with business-specific service and product maintenance to keep your business functioning smoothly. Our large global footprint, extensive experience and commitment to client success make Teleperformance your partner of choice.