Customer Service Support with Danish/ Finnish/ Swedish
Czech Republic · Brno
Category Operations

This is an entry-level role and does not require any previous experience!
We are looking for colleagues with active Danish/ Finnish/ Swedish, do you speak one of the listed languages?

WE ARE LOOKING FOR YOU TO JOIN OUR TEAM!

Our requirements are:

  • good Danish/ Finnish/ Swedish language skills, verbal as well as written, due to communication with clients from different countries 👌
  • good command of English communication - introductory training and regular updating training are conducted in English
  • interpersonal skills
  • there is no need to have special knowledge or education, we can teach a willing person everything

What will be the scope of your work?

  • primarily telephone and email/chat communication with existing customers (80% comunication via e-mail, only 20% phone comunication)
  • the customer line is passive, receives incoming calls and handles client requests through email channels, so it is not a routine daily activity👌
  • communication with international clients in Sweden, Finland and Denmark
  • follow-up with customer issues and service requests in a timely and professional manner
  • cooperation with colleagues in the team

Here’s just some of what we have to offer:

  • work from home possibility
  • salary up to CZK 50.000 😊
  • job contract: 1 year with a possibility of prolongation
  • we offer paid training and stable salary + montly performance bonuses
  • high-quality initial training and support from superiors, trainers and colleagues, not only in the beginning
  • responsible work and at the same time stability, security and potential for professional growth in the future
  • many interesting benefits – meal vouchers worth CZK 90; 25 days of vacation;
  • corporate breakfasts, competitions and events; MultiSport card
  • you can get discounted calls even for family members
  • possibility of further professional and personal development
  • modern working environment with a beautiful view and relaxroom in campus square in Brno - Bohunice
  • you can see how things work with us on Instagram @teleperformanceczsk.